The other day a classmate and I were walking in to a lecture and we simultaneously pulled our phones out to turn the ringers off. He then realized his iPhone was frozen and wasn’t too pleased. After a few curse words, he explained that because the iPhone did not have a removable battery he would have to let his phone’s battery die completely before being able to use his phone again. He told me it happened on a roadtrip once and it inconvenienced him a great deal.
I asked him why he didn’t just reset the phone like one does an iPod when it freezes. He said he didn’t know how and that he had pushed and held every button imaginable. I opened up Opera Mini (a web browser) on my Windows Mobile Smartphone, did a quick Google search and found the button combination which would reset the iPhone (press and hold the sleep/wake button and the home button for 20 seconds) all in the time before class started. He executed the combination and thanked me graciously.
My thoughts on this little event? Apple does a good job on creating innovative user interfaces but sometimes I think they sacrifice functionality for looks. I don’t think a removable battery would have made the iPhone less appealing but a great deal but who knows. I just find it ironic that Apple prides themselves on UI design and yet their users have problems such as the one above. Even more ironic is the fact that a windows mobile smart phone helped find the solution. It just goes to show that while Apple products may look cool, if you want to get real work done you should go with a Microsoft product.

